TourTheSchoolHelp Center
Notifications

Customize Which Staff Get Which Emails

Guide · Updated 2026-07-29

School admin users

In the Users tab of the dashboard, you can as many administrative users to your TourTheSchool account as you like, at no extra charge. You have the following roles available:

  • Account admin - this person will be able to make changes to your account (users, locations, tour types, tours).
  • Location admin - this person will be able to add or edit tours for one specific location
  • Tour guide - this person will only be able to view tours for a specific location, not add or edit

You will also see an option to designate someone the “Primary Subscriber.” This is the main account admin person, and has the ability to change the payment method or subscription settings.

Notification settings by user

Go to the User Notification Settings page in your dashboard. Near the top of this page is a drop-down menu, where you can select each user. Once a user is selected, you can simply toggle (blue/right for on; gray/left for off) each notification:

  • Admin booking notification is the email to the school letting you know that someone booked a tour
  • Family tour registration is a copy of the email that the family received when they first signed up
  • Family 1-day reminder and family same-day reminder are copies of the reminder emails to the family
  • Daily Tour Digest is the combined email to admin with a list of the upcoming day’s tours

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